Legal
Terms and Conditions
Last updated: April 2026
These terms and conditions govern the provision of services by Site Safe Test & Tag, operated by Brian Mansell ABN 41 968 604 349 (we, us, our). By booking or using our services you agree to these terms.
Clause 01
Services
We provide on-site electrical test and tag services, RCD testing, site compliance audits and related compliance documentation in accordance with AS/NZS 3760:2022 and, where applicable, AS/NZS 3012:2010. The scope of each service will be confirmed at the time of booking. Any variation to the agreed scope must be confirmed in writing prior to work commencing.
Clause 02
Bookings and Scheduling
Bookings are confirmed once we have received your enquiry and provided written or verbal confirmation of the scheduled date and time. Our 48-hour guarantee applies when a booking is made before 3pm on a business day. A certified technician will attend your site within 2 business days of the confirmed booking. If we fail to meet this commitment through no fault of the client, you will receive a 10% discount on the total invoice for that job. The 48-hour guarantee does not apply where attendance is delayed due to circumstances outside our control, including but not limited to site access restrictions, unsafe conditions, weather events or force majeure.
Clause 03
Client Responsibilities
You agree to:- Provide accurate information about your site, asset count and access requirements at the time of booking
- Ensure safe and unobstructed access to all areas and equipment to be tested on the day of service
- Notify us of any site-specific safety requirements, inductions or permits prior to the visit
- Ensure a responsible person is available on-site during the service
Clause 04
Compliance Reports and Documentation
We will provide a digital compliance report and asset register on the day of service. Reports document the results of all items tested during the visit and are prepared in accordance with AS/NZS 3760:2022. Our reports reflect the condition of equipment at the time of testing only. We accept no liability for equipment that develops a fault after testing has been completed.
Clause 05
Payment
Invoices are issued on completion of each job. Payment is due within 14 days of the invoice date unless otherwise agreed in writing. We reserve the right to charge interest on overdue amounts at the rate of 2% per month, calculated daily from the due date until the date of payment. All prices are in Australian dollars and inclusive of GST where applicable.
Clause 06
Cancellations and Rescheduling
We understand that site conditions change. We ask for at least 24 hours notice if you need to cancel or reschedule a confirmed booking. Cancellations made with less than 24 hours notice may incur a cancellation fee of up to $75 AUD to cover travel and preparation costs already incurred.
Clause 07
Limitation of Liability
To the maximum extent permitted by Australian Consumer Law, our total liability to you for any claim arising from or in connection with our services is limited to the total fees paid by you for the specific job to which the claim relates. We are not liable for any indirect, consequential, special or incidental loss or damage arising from the use of or reliance on our services or documentation. Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.
Clause 08
Insurance
Site Safe Test & Tag holds $20M public liability insurance through AAMI. A copy of the certificate of currency is available on request.
Clause 09
Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
Clause 10