Privacy Policy | Site Safe Test & Tag

Section 01

Who We Are

Site Safe Test & Tag is an electrical safety testing and compliance service operated by Brian Mansell, ABN 41 968 604 349, based in Airport West VIC 3042. We are bound by the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). For privacy-related enquiries, contact us at:

[email protected]

+61 420 878 441

Section 02

What Information We Collect

We collect personal information that is necessary to provide our services and respond to enquiries. This includes:

Name and company name
Phone number and email address
Site address and suburb
Details of the services requested
Information submitted through our contact form or provided by phone or email

We do not collect sensitive information such as health data, financial account details or government identifiers unless you provide them voluntarily and they are directly relevant to your service request.

Section 03

How We Collect Information

We collect personal information directly from you when you:

Submit an enquiry via our contact form
Call or email us
Book a service
Communicate with us before, during or after a job

Section 04

How We Use Your Information

We use your personal information to:

Respond to your enquiry and confirm bookings
Deliver test and tag services at your site
Issue compliance reports, asset registers and invoices
Send re-testing reminders via email or SMS where you have opted in
Comply with our legal obligations

We do not use your information for unsolicited marketing and we do not sell, rent or trade your personal information to third parties.

Section 05

Disclosure of Information

We may share your information with third parties only where necessary to deliver our services or meet legal obligations. This includes:

Insurance providers where a claim or incident arises
Accounting software used to issue invoices (Zoho Books)
Our website platform (GoHighLevel) for contact form processing

All third-party providers we use are bound by their own privacy policies and applicable Australian law.

Section 06

Data Storage and Security

Your personal information is stored securely using reputable cloud-based platforms. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. No data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Section 07

Access and Correction

You have the right to request access to the personal information we hold about you and to ask us to correct any information that is inaccurate, incomplete or out of date. To make a request, contact us at [email protected].

Section 08

Complaints

If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Section 09

Changes to This Policy

We may update this privacy policy from time to time. The current version will always be published on this page with the date of last update shown above.